Please Note:Temporary Suspension of Orders from EU [Read more]
USA Shipping Update: Direct shipping to the USA has resumed with DDP support. [Read more ]

News

Guidelines Regarding the Opening of the Hong Kong Warehouse and Shipping Rules

📢 【Important Notice】 For residents of Mainland China and Hong Kong, our newly established direct shipping service from the "Hong Kong Warehouse" has officially launched! By shortening the air freight distance, orders containing only Hong Kong stock items can be delivered swiftly with significantly reduced shipping fees starting from 1,300 JPY. ✈️✨

💡 【Key Points Before Ordering】 In accordance with local customs regulations for personal imports, a separate customs duty equivalent to approximately 13% of the product price will be incurred upon receiving your package. Furthermore, please note that in the unlikely event of a return, the return address is strictly limited to the "Hong Kong Warehouse ". Please check the precise domestic and international shipping rules in advance to ensure a smart and secure shopping experience! 🛍️🧸

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【重要】「HOSHINO HIDEHIKO x TAEYANG」をお買い上げのお客様へ。ウイッグ(髪型)に関する大切なお知らせと、お直し・無償交換のご案内



いつも弊社商品をご愛顧いただき、誠にありがとうございます。
この度は、商品「HOSHINO HIDEHIKO x TAEYANG / 魅世物小屋が暮れてから~SHOW AFTER DARK~」をご購入いただき、重ねて御礼申し上げます。

お届けいたしました商品の「ウイッグ(髪型)につきまして、大切なお知らせとお詫び、そして皆様の大切なドールを整えるための方法をご案内いたします

現在、お届けしました商品におきまして、工場の梱包及び輸送の際にウイッグが圧迫され、本来のスタイリングとは異なる強い折れ癖や最終仕様と比べ、毛足が明らかに長い状態で発送されてしまっていることが判明いたしました。
商品の到着を心待ちにされていたファンの皆様に、多大なるご心配とご迷惑をおかけしましたことを、深くお詫び申し上げます。

・「HOSHINO HIDEHIKO x TAEYANG」最終仕様




・ご自身でのお直しをご希望さえる場合(蒸しタオルでのメンテナンス)
「手元からドールが離れるのが寂しい」「ご自身の手で整えてみたい」というお客様向けに、お家でできる簡易的な癖の直し方を写真を交えて解説いたします。
*少しでも作業に不安を感じられる場合は、決して無理をなさらず、後述の「弊社でのお直し対応(着払い送付)」をご利用ください。
【準備するもの】
・タオル
・水(スプレー)
・ブラシ(目の細かいクシ)
・電子レンジ
【お直しのステップ】
STEP 1:蒸しタオルを作る
タオルを水で濡らし軽く絞り、電子レンジで30秒〜1分ほど温めて蒸しタオルを作ります。
(*火傷には十分ご注意ください!)
STEP 2:蒸しタオルを癖が気になる部分にあて、優しく包み込む。
STEP 3:1〜2分ほど置いてウイッグが十分温まったらタオルを外します。熱が冷める前に、毛先から順に優しくブラッシングして形を整えてください。
STEP 4:形が整ったら、ウイッグが完全に乾くまで触らずにそのまま放置します。
*ウイッグの癖なおしが不十分な場合は、水(スプレー等を使用し)ウイッグに馴染ませ、再度蒸しタオルを用意し、当て直しをお願い致します。

・弊社での無償お直し、または良品交換をご希望される場合
「ご自身で直すのが難しい」「最終仕様の綺麗な状態にしてほしい」というお客様は、弊社にて全責任を持ち、正しい最終仕様へスタイリングをし直す「お直し対応」、または「良品との交換」を無償で行わせていただきます。

お手数をおかけいたしますが、下記送付先まで「着払い」にて商品をお送りいただけますようお願い申し上げます。その他ご質問等ございましたら弊社までご連絡をお願い致します。shop@jgroove.jp)

・ご送付の際のお願い:
発送の際は、恐れ入りますがメモ用紙等に「お客様のお名前・ご住所・お電話番号・オーダー番号」、及び「お直し、または良品交換のどちらをご希望されるか」をご記載の上、同封いただけますようお願い申し上げます。
・送付先:〒164-0012東京都中野区本町6-27-12-204
株式会社グルーヴ商品係 宛

お届け時期について
本件の対応につきましては、手作業によるお直しによる細心のスタイリングと厳密な検品を行います。お預かりらお戻しまでにかかる正確な期間につきましては、確定次第、追って速やかにご連絡いたします。

お客様の大切なドールに不手際がございましたこと、重ねて深くお詫び申し上げます。
今後はより一層の品質管理の徹底に努め、皆様に愛されるドールをお届けしてまいります。

何卒、よろしくお願い申し上げます。

株式会社グルーヴ
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【Important Notice】Regarding the temporary suspension of accepting new orders from EU member states

【Important】Notice Regarding the Temporary Suspension of New Orders from EU Member States. Due to system updates required to comply with the new EU consumer protection regulations, we will temporarily suspend the acceptance of new orders from EU member states (27 countries) starting June 16, 2026. Orders from the United Kingdom (UK) can still be placed as usual. Please check this article for further details.

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[Important Update] Enhanced Shipping Service for the United States

[Important] Resumption of Direct EMS Shipping to the USA & Implementation of DDP Support

Thank you for your continued support and patience. We are pleased to announce two major improvements to our services for our United States customers.

1. Full Resumption of Direct EMS Shipping to the USA

Following the temporary suspension of EMS shipping to the United States that began in late August 2025, we have successfully restored a stable delivery route. Direct EMS Shipping to the USA has now fully resumed, allowing you to order directly from our website once again.

2. New DDP (Delivered Duty Paid) Support

To ensure a more transparent shopping experience, we have officially implemented DDP (Delivered Duty Paid) on our online store for all U.S. addresses. This ensures that your total cost is clear from the moment you check out.

  • No Hidden Fees: Estimated customs duties and taxes are now calculated and pre-paid at checkout.
  • No Surprise Invoices: You will not receive unexpected bills from customs or carriers upon delivery.
  • Priority Clearance: Pre-paid tax data facilitates faster processing by U.S. Customs.

We recommend ordering directly through our website for the most seamless and efficient experience. We sincerely appreciate your patience during the period when direct shipping was unavailable.

*Note: DDP benefits apply specifically to orders placed directly through our official online store.

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【In-Depth Look Through Photos】A Comparison of Nosferatu and Lilith as Seen by Kiraboshi Zakkaten

On the Groove blog, we present comparison posts by Kiraboshi Zakkaten between the original versions and the Timeless Treasure editions of Nosferatu and Lilith.
Because the original items are actually owned, this makes it possible to offer
a careful, fan-perspective comparison analysis that balances affection and rigor,
with details thoroughly examined alongside photographs—making this content particularly valuable.

In this article, we feature the comparison content posted on Instagram as-is, and introduce
the individual appeal of Nosferatu and Lilith, key reproduction points in the re-release editions, and
the changes that have occurred over a span of 15 years.

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Guide: What to Do If Your Package Is Held at Customs.

In international shipping, your package may be temporarily held by customs in each country. This can happen with any carrier, and our company is unable to intervene directly.

This article explains how you can check the status of your shipment yourself, how to contact local customs or the post office, and how to handle any required documents or taxes. Continue reading

Notice Regarding Shipments to the United States

重要なお知らせ:日本郵便は2025年8月27日より米国向け小包の取り扱いを停止いたします。GROOVE STORE JAPANは米国向けのご注文の受付を一時停止いたします。新しい通関規則と配送に関する変更について、詳しくはこちらをご覧ください。Important update: Japan Post will suspend U.S.-bound parcels from Aug 27, 2025. GROOVE STORE JAPAN will pause U.S. orders. Learn more about new customs rules and shipping changes.

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It’s finally starting! Create your very own Crafting Doll at the Yokohama Doll Museum!

It’s finally starting!  Create your very own Crafting Doll at the Yokohama Doll Museum!
♪ A crafting doll workshop is starting at the 横浜人形の家!
Make a pattern, cut the fabric, stick it together, and your cute doll clothes are ready!
No needles or thread needed, so it’s perfect for those who aren’t good at crafts or for children.
Want to create your very own “Felling” doll?
Day‑of registration is OK, so feel free to join us anytime you feel like it! Feel like so Continue reading
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