Privacy Policy
We recognize the necessity of protecting your personal information, and believe it is our responsibility to properly manage and safeguard this information.
■ Personal Information
Personal information is defined as any information to an individual, including their name, birthday, telephone number, email address, shipping address, place of employment, and all other information by which a person can be identified.
■How Personal Information is Collected and Used
We will only use and collect your personal information for the objectives listed below, and only for those specific purpose. Personal information is provided to our company at your sole will and discretion, and by doing so you acknowledge that our company will use this information for the following purposes.
・As necessary to deliver merchandise purchased from our company.
・When you subscribe to our newsletter, to provide information deemed valuable or necessary, such as new product information.
・To contact customers, and confirm or request information as necessary in accordance with business operation.
・To handle customer inquiries.
We take the personal information provided to us by customers very seriously, as we use this personal information to provide our services. Utilizing personal information to provide customers with the products and services that they order is the basis for our contractual obligation with customers and within our legitimate interests. If we are unable obtain the personal information necessary to provide our services, you will be unable to use our services. However, the there are no damages to a customer’s rights or interest due to their inability to provide this data.
■ Security and Encryption
Should you provide personal information to our company, all data input and transferred will be protected by SSL encryption to ensure that the data is handled in a secure manner, meaning that all transmissions between you web browser and our server are encrypted and sent securely.
However, as your email address and other information is transmitted via the internet, we cannot guarantee with absolute certainty that it will be safe. We will strive to protect your personal information, but do not guarantee the security of the information sent. After receiving your information, we will do our best to ensure the security of our system.
If you are giving a password to access a specific system on our website, it is your responsibility to keep this password confidential. Please do not share your password with anyone.
■ Redressing Grievances
If you believe that your personal information is not being handled in accordance with the General Data Protection Regulation (GDPR), it is within your rights to report this grievance to the proper regulatory authority. The regulatory authority will keep you informed on the case progress and final ruling regarding your complaint.
■ Disclaimer
This website is managed and provided by GROOVE INC. Before using this site or its services, please read and make sure you understand the following precautions. Please note that our terms of service are subject to change without warning.
Regarding Minors Using GROOVE ONLINE SHOP Services
Minors may only use our online shop with the consent a parent or guardian. Any purchases made by a minor will be assumed to be under adult supervision. The GROOVE ONLINE SHOP makes no guarantee that the content provided within our services is appropriate for minors.
■ Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
■ Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:
